Frequently Asked Questions About Buying Jewelry & Watches

You contact us via the form on the homepage, by phone, or in person. After an initial assessment, we arrange an appointment at our atelier or, for larger collections and estates, a home visit. After the expert examination you receive a no-obligation offer; if you accept, we pay out immediately.

Yes. The appraisal of your jewelry, watch or gemstone is always free and non-binding. You decide, without any time pressure, whether to accept our offer. There is no obligation to sell.

No, that is not a requirement. Existing documents such as a receipt, box, papers or certificates (e.g. from GIA or IGI) can positively influence the achievable price, but are not essential for a valuation.

Yes. We also buy jewelry with signs of wear, individual pieces, broken chains, or watches that are currently not running. Condition is factored transparently into the price.

After the examination is complete and you accept our offer, you receive payment immediately on site.

Yes, especially for larger estates or collections, or when a visit to our atelier isn't possible, we're happy to visit you in person in any district of Düsseldorf.

Discretion is a high priority for us. On request, we arrange appointments outside our usual opening hours, and all information about your property is treated confidentially.

Then you are under no obligation whatsoever. Our valuation is non-binding, you can decline our offer at any time and take your property with you unchanged.

Yes, gladly. We document the valuation transparently and clearly, so it can also serve as a basis for dividing assets within a community of heirs. On request, we coordinate appointments with several heirs.

We serve customers from all 10 districts of Düsseldorf, from Altstadt to Oberkassel to Garath. An overview of all districts with local information can be found on our homepage.

Yes, we buy both from private individuals and as part of estates and inheritances. A registered business is not required.